Norfolk Local Dental Committee
Norfolk Local Dental Committee

Need to talk to someone confidentially?- 365/24hr help available.


Dentistry is a rewarding  profession, however it can be stressful for many reasons. Our core aim as a LDC is to represent and support you. If you are a levy-paying dentist and member of the Norfolk LDC you can contact us for a confidential discussion about anything at any time. 

We will do our very best to assist you with your query or direct you to another organisation that can help.

Please do not hesitate to contact us at any time.

Practitioners Advisory Support Scheme PASS - East Anglia & ESSEX

Dentists' Health Support Programme DHSP

Dentists' Benvolent Fund

PASS Practitioner Advisory Support Scheme, Dentists' Health Support Programme, Benevolent FUND & Psychological therapies

1. PASS Practitioner Advice & Support SCHEME- East Anglia and Essex

  • Protecting Patients

  • Confidential Support for Dentists by Dentists

PASS Schemes offer support and mentoring to colleagues in difficulty in the hope of resolving issues before the need for formal investigation. 

The GDC and BDA has supported this ‘practitioners supporting practitioners’ approach.


Objectives of PASS are -

-The early identification of dental practitioners whose performance may be giving cause for concern.

-To provide dental practitioners with skilled help, support and guidance.

-To provide assurance to the public, politicians and the profession that the issue of performance is being addressed responsibly.

The PASS Group consists of LDC members and Dental Practice Advisor, all of whom operate under a Code of Conduct and follow Caldicott Guidelines on Confidentiality.


We are here to help you

Support is offered to all Norfolk dentists who are wish to participate in the scheme and ranges from simple telephone advice to practice visits. 

It is important to understand that PASS can only help those who recognise that they are in need of support and are open to change if necessary. 

Discussion of problems at an early stage with colleagues who have an understanding of the dentist’s point of view and circumstances can be invaluable. 

With the support that PASS can arrange or coordinate involvement with a more formal resolution may be avoided. 


Please note that the support that PASS provides is completely confidential.

In order to access this FREE scheme, dentists contact East Anglia and Essex PASS 


If you would like independent advice about referring a colleague or yourself to the East Anglia and Essex Group please telephone or email in complete confidence, one of the following: 

Nick    Tel: 01379 586547




2. Dentists’ Health Support Programme

The Dentists’ Health Support Trust is a registered charity and runs the Dentists’ Health Support Programme (DHSP).

Are you a dentist concerned about yourself or a colleague? Please contact the DHSP or use the details below.

The DHSP can be accessed by telephone 0207 224 4671 or by email The programme is live from 07.30am to 10.30pm daily. Over night enquiries are dealt with by 9am the following morning, including weekends.


What is the Dentists’ Health Support Programme?


DHSP offers dentists in difficulty an opportunity to remedy their problems. More information can be found on the DHSP website, including information about how you can donate to support the work of the Dentists’ Health Support Trust.

The Programme:

  • is governed by dentists

  • is delivered by 2 Coordinators with special expertise in dealing with addiction, mental illness and fitness to practise concerns affecting dentists

  • facilitates intervention, diagnosis, treatment, support, rehabilitation, recovery and reintegration

  • provides a fast response which can lead to early detailed discussion of professional and personal concerns, in confidence

  • is committed to providing pertinent support through engagement, understanding, continuing involvement and on-going case management

  • is subject to confidential clinical audit

The Coordinators are engaged in mentoring, supervision and continuing professional development. They have an annual appraisal, which is linked to General Dental Council Standards.


3. Dentists’ Benevolent Fund


The BDA Benevolent Fund is an independent charity working for dentists – both past and present – to ensure that dentists do not go unsupported in times of crisis.

Every year they help people of all ages who are in serious financial need as a result of illness, accident, or other adversity. The Benevolent Fund provides grants, personal interest-free loans and occasionally financial support with career transition.

Run by dentists, for dentists, the Benevolent Fund has been working at the heart of the dental profession for over 130 years. All requests are considered in confidence.

For more information or to help support colleagues by donating please get in touch by contacting or 020 7486 4994. You can find out more about the Benevolent Fund and how they can help on their website.

Your local dentist facilitator is Dr. Sue Graham.


4. Psychological Therapies

Psychological therapies include a range of counselling and behavioural therapies. These therapies or treatments can help you overcome:

  • stress
  • emotional problems
  • relationship problems
  • troublesome habits
  • problems, such as hearing voices

The person carrying out the treatment is usually called a therapist, while the person being treated is called the patient or client.

Most psychological therapies can be done one-to-one or in groups. Some can now be done using a computer and online via the internet. You can also work through some treatments using self-help books.


Types of treatments

 There are many types of treatments. Some are described here

Cognitive and behavioural therapies

These therapies are based on the way you think (cognitive) and/or the way you behave. They recognise that it is possible to change, or recondition, our thoughts or behaviour to overcome specific problems. Examples of cognitive and behavioural therapies include cognitive analytical therapy, cognitive behavioural therapy and dialectical behavioural therapy

Cognitive behavioural therapy (CBT)

Cognitive behavioural therapy can help you to change how you think (‘cognitive’) and what you do (‘behaviour’). These changes can help you to feel better. It focuses on the present problems and difficulties. Instead of focusing on the causes of your distress or symptoms in the past, it looks for ways to improve your state of mind now. It has been shown to help people with anxiety disorders, bipolar disorder, bulimia, depression, phobias and stress.

The Royal College of Psychiatrists suggests that CBT may also help if you have difficulties with anger, a low opinion of yourself or physical health problems, like pain or fatigue. The British Association for Behavioural and Cognitive Psychotherapies keeps a register of accredited therapists

Humanistic therapies

Humanistic therapies focus on self-development, growth and responsibilities. They seek to help people recognise their strengths, creativity and choice in the 'here and now'. These therapies explore your relationship with different parts of yourself (such as your body, mind, emotions, behaviour and spirituality) and other people (for example family, friends, society or culture) and support you to grow and live life to the full. Examples of humanistic therapy include person-centred counselling, gestalt therapy and transactional analysis.

How can I get help?

You can receive help with psychological therapies through the NHS free of charge, or you can pay to receive a service by ‘going private’. Some voluntary organisations offer counselling at a reduced or discounted rate.

Improving Access to Psychological Therapies programme (IAPT)

In England the government has launched a national programme to increase the availability of psychological therapies for adults with mental health needs. This programme is called the Improving Access to Psychological Therapies Programme (IAPT). The aim is to provide people who are experiencing depression or anxiety problems with psychological therapy for a brief period when they first start to experience a problem. It is hoped that this will avoid or limit the need for medication, time off work or unemployment.

At present, IAPT services focus on the provision of cognitive behavioural therapy and counselling in addition to information, advice and signposting to other services and sources of support.

The provision of these kinds of therapies is in line with guidance from the National Institute for Health and Clinical Excellence (NICE). NICE is the organisation responsible for providing national guidance on the promotion of good health and the prevention and treatment of ill health.

The programme was trialed in a number of places across the UK. More than 70% of people who were supported reported an improvement in their mental health. The results included:

  • better health and wellbeing
  • high levels of satisfaction with the service received
  • more choice and better access to appropriate services
  • more people staying employed and able to participate in their everyday activities

How can I get help from an IAPT service?

Your GP can refer you to these services. In some areas you can ‘self-refer’. This means that you can contact the provider directly and seek an appointment to see someone. It is hoped that more services will accept self-referrals as the services develop and grow in size.

What can you expect when referred to an IAPT service?

If you are referred you will be assessed and offered the type of support that seems most suitable for your needs. IAPT services provide advice, information and signposting and therapy. You will be offered information and, depending on your needs, should be offered therapy. Therapy is available via the computer (computerised cognitive behavioural therapy also known as CCBT), over the phone, in group sessions or face to face, in GP surgeries or in local centres. You may be offered up to six or up to 20 treatment sessions.  You will have an initial assessment over the telephone by a trained counsellor who will then arrange an appointment, where necessary.  The current waiting time for an appointment after being assessed over the telephone is 6-8 weeks.

Going private

There are many therapists and counsellors who will provide you with therapy or counselling services for payment. These will generally charge between £30 & £50 pounds per session and many give the first session free of charge. The British Association for counselling and psychotherapy (BACP) holds a register of accredited or registered counsellors and therapists.

For more information about accreditation and registration, go to the accreditation pages of the BACP website.

BACP client information helpdesk: 01455 883 316 for help to find a suitable counsellor. is a great website for finding the counsellor for you. The service is free and confidential.

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Next Meeting:

LDC Meeting

12,September 2022

7.30 PM Meeting


Venue: Assembly House, Norwich

Contact us today!               Register with the LDC or attend a meeting.

PASS- East Anglia and Essex

The Practitioner Advice and Support Scheme offers free confidential support and mentoring to colleagues in difficulty in the hope of resolving issues before the need for formal investigation.

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